Stuck on configure windows!

[Brian Ford]

I have had absolutely no issues with my surface up until a hour ago when I went to restart it....It's been stuck on the Preparing to configure windows since!

any clue on what to do?

thanks

 

[shn'g]

I have had absolutely no issues with my surface up until a hour ago when I went to restart it....It's been stuck on the Preparing to configure windows since!

any clue on what to do?

thanks

still like that?.. if it is stuck and you want to do a hard reset I believe you hold the windows key and power button together, but don't take my word on that as I haven't used it yet