Surface Pro 4 brand new - camera does not work -how can I get it working?

[Windows Central Question]

surface pro 4 brand new - camera does not work -

went thru the set up , and the camera is not recognized. updated windows - re started, and still no camera...

 

[Chintan Gohel]

Re: surface pro 4 brand new - camera does not work -

went thru the set up , and the camera is not recognized. updated windows - re started, and still no camera...

so you cannot access the camera at all? Both front and back?

You should take it back to where you bought it for replacement or checking

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[anon(601415)]

I would recommend trying the steps in my post here (before you give up hope):
http://forums.windowscentral.com/mi...how-many-issues-have-you-had.html#post3496039