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Windows Central Question
Hi there,
I just bought Surface Pro 4 i7 512GB and realized my wifi diconnects as soon as i plug in USB 3.0 drive. I did some investigation and found, it is becuase I am using 2.4 GHz wifi netowrk. This problem disappears when using 5.0 GHz wifi netowrk. I also own Surface Pro 3 and it is working fine even when using 2.4 GHz wifi and USB 3.0 stick.
MY question(s): is it common problem with all the Surface Pro 4 devices or only some? Is it some insulation/shielding problem? DO I need to send back to Microsoft for a replacement? I am not sure if I should accept such issues after paying premium price? Please advice.
Thanks a lot in advance!
I just bought Surface Pro 4 i7 512GB and realized my wifi diconnects as soon as i plug in USB 3.0 drive. I did some investigation and found, it is becuase I am using 2.4 GHz wifi netowrk. This problem disappears when using 5.0 GHz wifi netowrk. I also own Surface Pro 3 and it is working fine even when using 2.4 GHz wifi and USB 3.0 stick.
MY question(s): is it common problem with all the Surface Pro 4 devices or only some? Is it some insulation/shielding problem? DO I need to send back to Microsoft for a replacement? I am not sure if I should accept such issues after paying premium price? Please advice.
Thanks a lot in advance!