Surface pro 7 won't start

ski6

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Dec 31, 2019
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Was using my new surface pro 7 last night when it froze. Wouldn't restart until i click volume button and power together

Now it won't turn on. Microsoft logo flashes then turns off.

Already tried holding down power button for more than 30 seconds
Also tried method of volume and power for 15 seconds and holding power button there after

Tried clicking volume buttons while starting too.

Tried power in and out as well removing keyboard

Any other deas? Do you think my SSD failed?

Surface pro 7, i7, 16GB,256gb
Thanks
Travis
 

TechFreak1

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May 15, 2013
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Was using my new surface pro 7 last night when it froze. Wouldn't restart until i click volume button and power together

Now it won't turn on. Microsoft logo flashes then turns off.

Already tried holding down power button for more than 30 seconds
Also tried method of volume and power for 15 seconds and holding power button there after

Tried clicking volume buttons while starting too.

Tried power in and out as well removing keyboard

Any other deas? Do you think my SSD failed?

Surface pro 7, i7, 16GB,256gb
Thanks
Travis

If it's under warranty and you have a microsoft store close by your best option would be to take it in for repair / replacement.

Unfortunately Surface Pros are not easily repairable...
 

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