tboling
New member
Re: Sadly leaving Windows Mobile
I'm on AT&T and the Alcatel isn't available. Plus, when I contacted Microsoft support about my phone doing random reboots and getting hot, they said they need to escalate the issue and they would call me back. It's been over a week, and no call back. Microsoft does not seem to even care to provide good customer service. They even outsourced their customer service for mobile to 3rd party. I could barely understand what they were saying. They never called me back. I just don't feel Microsoft cares about our business.
I'm on AT&T and the Alcatel isn't available. Plus, when I contacted Microsoft support about my phone doing random reboots and getting hot, they said they need to escalate the issue and they would call me back. It's been over a week, and no call back. Microsoft does not seem to even care to provide good customer service. They even outsourced their customer service for mobile to 3rd party. I could barely understand what they were saying. They never called me back. I just don't feel Microsoft cares about our business.