After sticking with windows through the good old 6.5.3 days then 7 & 8 and finally 10... probably 11years in total a number of issues bubbled to the surface.
1) Amazon removed their app.
2) ebay removed their app.
3) my bank still didn't have an app.
4) my stock broker didn't have an app.
5) I wanted a multiroom speak system.... no apps.
6) strava has no app.
7) Gumtree has no app.
8) my company wouldn't support good for enterprise on windows. Due to some security issue.
Ebay was the straw that broke the camels back though.... I need that app! Lol
So I'm now on an S5 and tbh.... it's fine l. Sure the os is not as polished, the keyboard is not as good and the settings and general app layout is a disaster. But that said... I now have apps! I can check my bank balance, race friends on strava, configure my multiroom speaker system, trade stocks, buy and sell on ebay and Gumtree. No crashing, no sluggishness. .. it just works. The only thing that doesn't work in fact, is groove, which is an abomination! So I now need to move to Spotify or something! Hey ho, household subscription should do fine... something else I couldn't do on ms platform.
How do ms fix this? They stick it out, they innovate and hope and pray that the devs come.
If they don't, MS are in big trouble here. Make no bones about it, the next generation of kids are growing up using IOS and android, there's a chance ms could lose the OS battle completely.
M