Tablet useless

[jrowlings]

Well... the tablet function of this, otherwise lovely, device is totally useless if EVERY time I disconnect to use it... I get the BSOD. Yes... I've updated firmware, have the beta Intel drivers, etc, etc, etc.

 

[Dratwister]

Send it back, may be?

 

[jrowlings]

Send it back, may be?

Could... yes... that would put me on my third unit. Definition of insanity... doing the same thing over and over expecting different results...

 

[Dratwister]

Could... yes... that would put me on my third unit. Definition of insanity... doing the same thing over and over expecting different results...

In that case, I don't see why you should keep suffering from such pain. Return it and ask for refund if you can

Or if you liked the device so much, you could try your luck with 3rd one. Third time is a charm eh Also, if you couldn't ask for refund and have to stick to your continuously full bugged devices, then you should ask for replacements until you have your hands on a normal device, it's your right after paying a premium price in the end IMHO.

 

[zerospace-net]

In that case, I don't see why you should keep suffering from such pain. Return it and ask for refund if you can

Or if you liked the device so much, you could try your luck with 3rd one. Third time is a charm eh Also, if you couldn't ask for refund and have to stick to your continuously full bugged devices, then you should ask for replacements until you have your hands on a normal device, it's your right after paying a premium price in the end IMHO.

Agreed. BSOD on every detach is not normal at all. Actually, I don't think I've ever had even a single BSOD from detaching the tablet portion. I had one BSOD caused by the intel graphics driver, and 2 BSODs/hangs/reboots from the nvidia driver (one during a lengthy gaming session where I started having some serious lag while connected to the game server, and the other was just an nvidia driver crash immediately after resuming from hibernation).

 

[mcf517]

I had that same issue with BSOD after detach and had it replaced. Current machine doesn't have that problem anymore, but of course, it still has all the other bugs everyone is dealing with.

 

[worwig]

Mine was doing this continuously when new. Luckily on mine after the firmware/software update, mine quit doing it.
If the updates did not correct yours, then get a refund if you can.

 

[ctk4949]

Mine has worked fine since the updates. I have not had a single BSOD.

Hope ur next one works!!

 

[EnemiesInTheEnd]

I've never had a BSOD with my Surface Book.

 

[Micropel]

Its a defective model that's all. Just have them replace it because I haven't had that issues at all. I use mines for illustrator and Photoshop.

 

[jrowlings]

General consensus... replace unit. Unfortunate to have to rebuild my computer for the third time. Thanks all for your advice... much appreciated.