Terrible sound from Surface 2 speakers

[Mordechai_OShea]

I have had the Surface 2 for a couple of months now and like everything except the speakers. I'm not an audio snob by any means but the sound is so tinny and weak that it is annoying to watch any video or listen to any music. I don't feel like carrying around a bluetooth speaker with me either. We have a first gen IPad in the house and a couple of Kindle Fire's and they all have much better sound. Even the sound on my 920 is better. A lot of the initial reviews for the Surface 2 mentioned that the speakers were actually a selling point but it is not what I have found. I can't decide if it's just a bad unit and I should just exchange it or if it is just a shortcoming of the Surface 2. Is this a problem anyone else is experiencing?

 

[kristalsoldier]

Not me. I find the sound on the Surface 2 to be just fine - in fact better than that on my iPad Air.

 

[WillysJeepMan]

Not me. I find the sound on the Surface 2 to be just fine - in fact better than that on my iPad Air.

​Same here. The speaker on my iPad 4 is fine, but the speakers on the Surface 2 are noticeably better.

 

[vraev]

I find its pretty weak too. Low max volume and absolutely no bass.

 

[GreatCanadian]

^ ^ ^ This.

 

[WillysJeepMan]

I find its pretty weak too. Low max volume and absolutely no bass.

LOL I never expect any bass out of a 4mm speaker.

The best speakers of any tablet that I've owned is on the Kindle Fire HD 7". If that's a "10", then Surface is a "7". (iPad4 is a "6")

 

[GreatCanadian]

I like my BlackBerry Playbook speakers. Too bad the tablet crawls when browsing the web.

 

[Ed Boland]

Not me. I find the sound on the Surface 2 to be just fine.

Same here.

I'd say if your 920 sounds better than the Surface 2, then something's wrong and you possibly have a defective unit.

 

[Mordechai_OShea]

Thanks for the feedback everyone. It looks like it actually was a bad set of speakers. Recently the right speaker started to sound even worse so I called Microsoft tech support. They walked me through a bunch of tests and decided to just send me a new one under the warranty. I received it yesterday and it sounds way better than my original one. It is definitely now on par with the other tablets we have. Totally happy with the Surface 2 now. Only wish I had called tech support sooner.