Text messages from 837401 - Microsoft

loko ino

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Dec 27, 2012
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Ever since I have set up the 950 I get these texts messages from MS about security with code in it, not sure how to get it to stop.
The text is from the number 837401 and has a link in it to Why is Microsoft texting me? - Windows Help followed by what looks like a 7-digit number. Not sure what to do, have gone though my security settings over and over again. Just want to stop getting these texts and not sure what I am accessing to get them as they don't pop in my notifications when they come in. Anyone else getting having this issue can help me resolve this?
 

VineRider

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Apr 24, 2012
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Sounds like you have two factor authentication setup. Login in to your microsoft account, go to security settings, and turn off two factor authentication. However, I personally would keep this turned on as it is a good security feature.
 

BaritoneGuy

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Jun 20, 2012
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It is to verify the phone as a trusted device. I am surprised it didn't direct you to a web page to enter the code to verify the device. Try logging into your MS account via edge on the phone.
 

RumoredNow

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Nov 12, 2012
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You need to validate your device as trusted under your Microsoft Account. I get this when I swap SIM between phones. Same phone number, different IMEI.

Check your Microsoft Account in a browser > Devices tab and look for this new device. Make sure the info is accurate.

Then visit here: Trusted devices: FAQ - Microsoft Help
 

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