Hey guys. I'm trying to transfer my old text messages from the 620 onto my 735. There are 2 ways of moving the messages to a new phone (That I have heard of) and I'll go through each method, describing why it's not working for me.
1) Backup:
I'm getting the rather common issue of it reaching 95% or 96% freezing for a while, it repeats this several times then telling me the backup has failed. Tried most solutions, none have worked. The last backup that I managed to get to transfer over to my new phone was from 2 years ago. This means the backup feature must have stopped working 1-2 months after I first got the phone.
Turning of text message backup doesn't fix it, I believe that the backup button doesn't take into consideration the text message backup option since that's for automatic text message backup.
2) The Transfer My Data App
For some reason this app is only copying my Contacts over to my new phone. Messages will not copy over through Bluetooth (I presume the phone can't find them). If I try copying over to the SD Card then it will display that Contacts have been found. However it will continuously search for Texts and MMS.
Looks to me as though the phone just can't find my messages. I have no issues sending/receiving messages.
I assume it's this issue that is making my Backup fail as well.
If anyone could give me some solutions or a reason to what is going on here that would be great, I've had multiple major issues with this phone and it's getting frustrating, my on button doesn't even work.
1) Backup:
I'm getting the rather common issue of it reaching 95% or 96% freezing for a while, it repeats this several times then telling me the backup has failed. Tried most solutions, none have worked. The last backup that I managed to get to transfer over to my new phone was from 2 years ago. This means the backup feature must have stopped working 1-2 months after I first got the phone.
Turning of text message backup doesn't fix it, I believe that the backup button doesn't take into consideration the text message backup option since that's for automatic text message backup.
2) The Transfer My Data App
For some reason this app is only copying my Contacts over to my new phone. Messages will not copy over through Bluetooth (I presume the phone can't find them). If I try copying over to the SD Card then it will display that Contacts have been found. However it will continuously search for Texts and MMS.
Looks to me as though the phone just can't find my messages. I have no issues sending/receiving messages.
I assume it's this issue that is making my Backup fail as well.
If anyone could give me some solutions or a reason to what is going on here that would be great, I've had multiple major issues with this phone and it's getting frustrating, my on button doesn't even work.