The Carphone Warehouse & Windows 8 Pro Upgrade Offer

Can someone please advise. Bought by Lumia 820 from Carphone Warehouse on the 7th December. I've just gone to the site for the upgrade, filled in all contact details and also provided the unique code and EMEI number as seen on the box (and with EMEI confirmed by phone code). When I click submit I get a "This EMEI doesn't exist". I assure you it does. What to do???
 
Can someone please advise. Bought by Lumia 820 from Carphone Warehouse on the 7th December. I've just gone to the site for the upgrade, filled in all contact details and also provided the unique code and EMEI number as seen on the box (and with EMEI confirmed by phone code). When I click submit I get a "This EMEI doesn't exist". I assure you it does. What to do???

Having the same problem here "This IMEI doesn't exist". Confirmed by phone, and it's been more than 14 days since my purchase. I'll ring the number from the small leaflet and see what they say. I'll make sure to report any findings here once I do.
 
have i dun goofed i put in the wrong purchase date... by about 14 days...

aha didnt read properly thought there was a mistake and put in the closest date to the date i purchased it

so what happens now have i messed up by free copy?? :(
 
Rang them today and they were happy to sort. No issues at all. Not sure why web didn't detect imei as they did straight away! :)
 
Hello Guys
I Tried to use my code on the website and it wouldn't let me so on the 8th January called the number on the sticker. I spoke to a gentleman who said he would do for me on his end after it was all done i was told it would be within 28 for me to receive my win 8 DVD i still have not received it to this day.
 

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