There was a problem resetting your PC

[Windows Central Question]

When I try to reset my PC I get a message "there was a problem resetting your PC, no changes were made" when I searched the internet for a solution...
Well, I'm not sure but it seems that I don't have a recovery partition (which is about 20GB, I guess), although I have that partition which is 499MB, and I don't know if it's working or not.
Almost everyone says that I have to use windows media creation tool and reset my PC using it...
My question is.. If I did so, will I lose the manufacturer's apps and drivers ?
And is there a way I can reset my PC without losing manufacturer's apps and drivers ?
Thanks in advance

 

[holdum333]

Hi Welcome to Windows Central. Here's link showing how to use the refresh-reset MCT. Yes you will lose the Apps. You could try a in-place repair. Here's links to both!
If you need more help, please join the forum!
How to use 'Refresh Windows' to do a clean install of Windows 10 Anniversary Update | Windows Central
How to repair Windows 10 with in-place upgrade. - wintips.org - Windows Tips & How-tos

http://forums.windowscentral.com/ask-question/310085-join-windows-central-community.html