Touch Screen registering touches that I'm not doing - videos

dakranii

New member
Jul 19, 2011
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Anyone else having issues with the Surface registering touches that you aren't doing? Mine is getting progressively worse. The worst instance is when I'm touching the black border on the bottom, just to the right of the Windows logo. It also happens near the center of the screen. And often when I'm not touching anything at all.

In this video, I'm not touching anything. It's sitting on the table with the kickstand out
[video]http://sdrv.ms/UtiPuL[/video]

This one is when I touch the black border:
[video]http://sdrv.ms/W2t7P2[/video]

I've chatted with MS support, they had me calibrate the screen and then tried a software reset. I'm thinking this is a hardware issue.
 
Seems like you took the right steps. I suggest to have MS replace this under warranty. It sure seems HW related.
Was it ever dropped?
 
I had this exact issue and sent it in for replacement. My replacement has not had this issue.
 

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