TPM driver issue

DarkIaspis

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Dec 9, 2016
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My tabpro s, after the samsung update, was not able to use the samsung flow suite.
It was extremely strange, so I started to investigate and I noticed a driver problem for the TPM 2.0 (error 10, cannot start the device).
I decided to contact the samsung service to receive news about that. They told me to reinstall it to the original state (factory reset).
I performed that but the TPM is still reporting the same error. Now I cannot even install the Samsung Flow driver (it says TPM driver is not protected. Resolve before continue the installation).
Again, I called the samsung service but they told me "we don't know how to resolve" and ask to send the tablet to the assistance.
But, for me, it's like a silly idea to send it back for a driver problem.

I even tried to play with bios parameters, but it seems there is no way to fix it.

Suggestions?

Thanks for the help!
 
Last edited by a moderator:

often

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Mar 31, 2017
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Had the same issue and fixed it in "Device Manager".
- Action -> Add legacy hardware.
- Next to continue -> Install the hardware that I manually select from a list (Advanced)
- Look for "Security devices" -> Next
- Should be able to install Trusted Platform Module 2.0 from there.

=]
 

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