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Unable to Install Build 9860

sd173

New member
Dec 24, 2013
2,305
0
0
I tried to install the build through PC Settings, and I got the message: "Failed to install the new preview build, please try again later. 0x80240016". I tried restarting and installing, shutting down and turning my PC back on and installing, but nothing's worked. Also I've got the most recent updates. How do I get the new build?
 

bazyli_k

New member
Sep 16, 2014
3
0
0
You have to restart the update service and it should work fine

run following commands from an elevated command prompt

net stop wuauserv
net start wuauserv

Cheers
 

terchoo

New member
Apr 15, 2012
3
0
0
i tired to do stop and then restart the services through above commands. but problem is still there. :(
 

sd173

New member
Dec 24, 2013
2,305
0
0
I tried that, but it just gave me a different error after I clicked "Install now" (0x80070652)
 

sleeve22

Banned
Aug 15, 2013
260
0
0
I had the same problem. I reboot my computer and while it shut down an update installed and then when it powered back up the error message was gone and installed fine. I am not sure what that update was at the moment.
 

metabolicGPU

New member
Nov 15, 2013
1
0
0
I have the same error when trying to update Windows Preview. 0xc1900200 turns into error 0x8024200D saying something about my OS system partition... I'm afraid to remove that and have to start all over.
 

awilliams1701

New member
Jun 17, 2013
471
0
0
If you have issues, you should go to Microsoft to fix them so they can actually fix the issues. Posting them here isn't as helpful.
 

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