• Welcome to the all-new Windows Central Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

Update problems


New member
Oct 6, 2016
Every time that there is a new firmware update available, my SP4 is having problem to exit blockscreen. I have tried with windows hello and pin, but I have to reset it with the power button because it never gets to desktop. Any tips?


Jan 19, 2013
I have the same problem. Sometimes after write PIN/password and press login, pressing Ctrl+Alt+Delete should do the trick. Sometimes you need to scroll up the cover, but other times not. Or a combination of both.

This is one of the trillions unresolved bugs Windows 10 has, going version across version and makes me having my SP4 stored in a drawer. Never Windows has been so buggy and had so much time unresolved problems.