Vibrations on Home/back/search buttons gone bad?

[jubbing]

Hi,

I've just noticed that the Lumia 1520 (brand new, bought last week) sometimes has the haptic feedback/vibrations turn off by itself when pressing the navigation buttons on the phone. However, they are set to on, in the 'touch' settings (running Lumia cyan now).

When I do a soft reset, the buttons start working for a with vibration, then stop (just to note, they work, just the haptic goes wonky). I tried giving the phone a call - the vibration still works, just doesn't seem to work.

Is this a hardware issue, a software (cyan) issue, or a phone centric issue? Any fixes you know about?

 

[Laura Knotek]

If it is a brand new device that is only a week old, I'd suggest taking it back to the shop for a replacement.

 

[jubbing]

Does this really seem like an issue which requires you do take it back to the shop?

 

[campyz]

Does this really seem like an issue which requires you do take it back to the shop?

If it were me, I'd take it back..

 

[jubbing]

Kind of difficult when im in another country for a few months