i'm from india.I love nokia, when my friend was going to visit Hongkong i requested him to bring Nokia Lumia 930(special edition) which he did
it was fine on win 8.1 but when i installed win 10 then i found like many L930 users out of 4 some mic's was not working..
Q) when was mic broken ?
A) we got L930 with Win8.1 pre installed...we got an update Denim well i'm sure this update messed mic.
Q) what are the infamous problem L930 users are facing regarding mic ?
A) 1) if use speaker while on call other end can't hear our voice,voice recorder can't record any voice,whats app audio recorder can't record voice to send.
2) can't hear any voice in recorded video while playback...i mean video recording have no voice.
Q) is it software problem or Hardware problem?
A) it is hardware problem live with it....it's not software.
Q) but i heard sound while recording on win 8.1 with Lumia camera? it's all win 10 inbuilt camera fault?
A) yes, we have sound on win 8.1/win 10 with lumia camera because lumia camera use different array of mic in different scenario...for eg: we dont get sound when we record video in portrait mode..etc
Q) How many mic's are there? where are they situated? which one is crused?
A) Four mics, out of which two are soldered on board, one behind earpiece another one back top most...other two are flex cable mic one front bottom another one back bottom.....well it depends and hard to find....many says it's on board mic,some says its back two, some says only two.
Q) whats in you're case?
A) well in my case...it's bit complicated...here is my experience...i ordered two orginal on board mic...i changed them when i'm on win 10...after changing i got sound but only mono...i mean while video playback,plug in headset then i can hear only on right ear plug where as left one is complete mute.
Q) I've very low sound recording from some mic?
A) whatever it's still broken.
Q) How to test which mic is broken?
A) Well many suggesting to use Lumia test application 6.0.9....in my case it failed,how? well before repair it said 3 & 4 are broken after repair it still says 3 & 4 are broken. for some people it showed all mic are working fine...this take me to next question.
Q) Does changing mic solve problem permanently?
A) No, it just solve temporarily.
Q) How you know it doesn't solve permanently?
A) well 2days back i installed win 8.1 using windows recovery tool...i checked video recording and playback...it had no sound
...then i installed denim otp update i guess i got sound then i installed win 10 lost sound came to initial state...
Q) what i suggest?
A) If possible Change whole motherboard dont change faulty mic..
If possible just throw it or sell it...doesn't worth time.
less on budget or want to replace only mic....fine replace it on win 10...never ever go back to win 8.1.
Q) What i think?
A) Denim changed how mic's are used to record video in return many handsets caused some circuit fault which enable in failure of mic.
Microsoft doesn't want to take responsibility...so we left with unreliable A**H*** company....i hope i bought Apple..i just blinded by
fanism...my first smartphone was S3 never got a single problem from past 4yrs.
sad part i have warranty but in HongKong which is not valid in India
i'm very low on budget so i will use this piece of useless sh** untill
2017 nov then i will buy iphone 7s/8...or i will wait for 4/5 months of flagship Lumia release before buying..
i just want effected users to make something viral so that microsoft fall on their knees,listen to us,acknowledge us, solve our problem same li apple step up to solve their customers problem..