Why am I getting an error messge when I try to use Hey Cortana?

BernieGecko Nel

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Dec 20, 2014
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Hey cortana error message

Hey i updated to lumia denim.. I know there is a glitch that says you are running denim but you are still running cyan.. When i try to set up/use hey cortana under settings i get an error message "this feature is not available on your phone".. I have a lumia 930.. Any tips?

Please help
Thanks

My regional, speech and language settings are set to english us.
I searched the camera app you said.. I found a lumia camera classic.. Does this confirm i have lumia denim? And if not, how to i update to lumia denim because under updates my phone says i have the latest version...
 
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Harrie-S

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Sep 26, 2014
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Re: Hey cortana error message

And to double check if you have DEMIN. Do you have the Lumia Demin Camera app or can you download it from the store? If so you have DEMIN.
 

Kacey Green

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And to double check if you have DEMIN. Do you have the Lumia Demin Camera app or can you download it from the store? If so you have DEMIN.

The Hey Cortana setting will be sufficient. But like the poster before you stated it'll depend on region settings.

Edit that was you, go with your gut. That setting is introduced with denim
 

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