Why am I not able to see the preview of photos and unable to open them?

[Windows Central Question]

Not able to see the preview of photos and unable to open them

Tried to open the photos on my lumina 640xl but neigther it opens not shows the preview in a tile. What to do?

 

[Chintan Gohel]

Re: Not able to see the preview of photos and unable to open them

Tried to open the photos on my lumina 640xl but neigther it opens not shows the preview in a tile. What to do?

first, could you check store to see if there are any app updates pending, especially for photos.
And can you restart your phone and try opening the photos again?