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Why am I not able to update and download apps and even update my phone?

Sengrik Sangma

New member
Dec 15, 2014
35
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0
Hello everyone I was trying to update my apps and my phone but I notice that it is not able to update anything and it just gives error messages. Please help.
 

anon(9626359)

New member
Aug 30, 2015
22
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Can you mention the error number.I also have same problems but changing WiFi worked for me

Windows 10 Mobile
 

abhishek singh21

Ambassador
Apr 27, 2014
2,451
0
36
Hello everyone I was trying to update my apps and my phone but I notice that it is not able to update anything and it just gives error messages. Please help.

tell us in brief> what errrror message ?? provide the full error code. > what windows 10 build are you in, check under settings , device -about
 

Chintan Gohel

Ambassador
May 23, 2014
10,784
0
0
Hello everyone I was trying to update my apps and my phone but I notice that it is not able to update anything and it just gives error messages. Please help.

restart your phone and try again
Use a different wifi and try
Which OS is your phone on? Can you check in settings > system > about >OS build
 

Mohd Fadil A

New member
Jun 26, 2013
85
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0
for me initially for updating apps i have to keep on restart the phone and keep the phone awake. After few weeks it updates properly for me
 

Chintan Gohel

Ambassador
May 23, 2014
10,784
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0
The OS which I am using is Windows 10 mobile and the build is 10.0.14332.1001

you're quite behind in the builds.

The only time this error was seen was when 10536 was the build in use and people had difficulty moving to the next build. I'm thinking your situation is similar

The only solution that was suggested was a return to original OS using WDRT and then upgrade from there
 

Sengrik Sangma

New member
Dec 15, 2014
35
0
0
you're quite behind in the builds.

The only time this error was seen was when 10536 was the build in use and people had difficulty moving to the next build. I'm thinking your situation is similar

The only solution that was suggested was a return to original OS using WDRT and then upgrade from there

Yes the reason is being is that I was not able to update due to this error. But after I hard reset my phone it started downloading the updates and the apps too. Thank you anyways.