Why am I unable to connect my Nokia Lumia 730 to my laptop?

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Windows Central Question

i am not able to connect my nokia lumia 730 to my laptop

i am connecting my lumia for the first time but it is not connectng . i want to transfer some data
 
Re: i am not able to connect my nokia lumia 730 to my laptop

first, go to settings on phone. then to usb. tick the box for usb data if it isn't already. if that doesn't solve the issue then try it in steps.
step 1. turn off phone. use USB cable that came with phone. plug cable in to computer, then into phone. let laptop do its thing.
if that doesn't work. go to...
step 2. follow step one above. open control panel on laptop, and go to devices and printers. click add new device.
if that doesn't work, go to..
step 3 follow step one. open control panel and go to device manager. if your phone is showing in there, UNINSTAL any drivers related to your phone. then go to...
step 4 follow step one and if needed scan for hardware changes. your laptop should auto detect the phone and install the appropriate drivers.
 

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