Why am I unable to install the latest update?

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Windows Central Question

Problem with 11_10_15 update

I downloaded the newest update to my 925 and after the install was complete i got a very sad face on my screen. (some programers sense of humor). The phone will not boot after the upgrade. All my phone does is boot to the nokia screen and then it goes black and two gears show up and turn. This continues until the battery is dead. I have tried to boot using the low volume and power and this does not work.
 

TechFreak1

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May 15, 2013
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Re: Problem with 11_10_15 update

Your phone is not dead, what you need to do is download the windows device recovery tool and follow the steps.

FAQ - How can I recover/reset/restore my phone software? - Microsoft - UK

Also I would recommend using the nokia supplied cable as that is factory cable.

Drop by the introductions section here and say hello :) : Introductions - Windows Central Forums

There are plenty of us here that are more than happy to help with your questions etc.
 

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