Why am I unable to play any videos on my Lumia 1520?

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Windows Central Question

why I am unable to play any videos in my lumia 1520?

For about two years I didn't face any such problem with my lumia 1520. but now suddenly I am unable to play any videos in the phone, either on 6tag, Instagram beta, facebook, any WhatsApp media (audio, video) or any other video from my phone.

whenever I hit play, it keeps loading it for ever and never plays it.
phone memory isn't full, I deleted a lot of data just to make sure if it needs some extra space to run videos but it didn't work.

what can possibly be the problem?
 

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