Why aren't I able to access file on my SD card (WP 8.1 (Lumia 730))?

[Motashim Shishir]

Sd card issue with WP 8.1 (Lumia 730)

When i bought my phone i have 4 GB sd card of Samsung which i was using in my 730 and works smoothly.. Recently i bought a 16 GB sd card of Sandisk. Though it supports but i can not find my photos in photos app, and my when u try to play music from sd card by using xbox music app it started to play in background, the app doesn't show the songs playing page and also it cannot detect some songs from sd card. But with other app it works smoothly. My question is
1. Why does not it shows my photos in photo app (default app)???
2.Why does not the xbox music app shows the song it is playing and cant find some songs?
3. How to refresh both of this app??
Plz... help me out.....

 

[srikanth reddy4]

try connecting your phone to windows phone app in your PC.when all the media content is shown in that app in PC.Then it'll be available in your phone.It worked for me many times