Why aren't my contact names showing but their numbers are when I get a message?

[Windows Central Question]

Messaging issue

When I do write an SMS to someone I clearly see her name but I get the reply on another thread with the phone number instead of hear name so 2 problem here, why another thread and why the phone number rather the name. Same thing when someone send me an SMS I do receive it as a number rather then the name and when I do reply it creates a new thread with the name of the person.

Windows 8.1 update on a Nokia Lumia 1520

 

[gpobernardo]

Re: Messaging issue

When I do write an SMS to someone I clearly see her name but I get the reply on another thread with the phone number instead of hear name so 2 problem here, why another thread and why the phone number rather the name. Same thing when someone send me an SMS I do receive it as a number rather then the name and when I do reply it creates a new thread with the name of the person.

Windows 8.1 update on a Nokia Lumia 1520

This happened to me with my L1020 - it seems to be caused by having duplicate entries of either the same number or the same contact name. Check that you don't have duplicate entries and welcome to the forums.

 

[RumoredNow]

Re: Messaging issue

Double check in Skype Contacts as well...