Why can't I get email alerts on lumia 550

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I Can get text banner and sound but not email banners and sound
Thanks
robell
 

Chintan Gohel

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May 23, 2014
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I Can get text banner and sound but not email banners and sound
Thanks
robell

check settings > system >notifications to see if mail is enabled for notifications
Secondly, open the mail app and check the settings in the mail app. Open mail app, tap the 3 dots, go to settings > notifications. Both have to be on
Thirdly though only try this if the first two steps haven't done anything. Enable mail to run in background

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