Why can't I get wifi and cant download anything?

[Windows Central Question]

cant get wifi and cant download anything

Cant get wifi to turn on and cant download

 

[xandros9]

Re: cant get wifi and cant download anything

anything else? what is it doing?
is cellular data enabled and functional?

Have you tried a soft reset? (press + hold power + volume down for 10-15 seconds, or until the phone vibrates)