Why can't I sign in on my Surface (Windows 10)?

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Windows Central Question

I can't sign in on my Surface (Windows 10)

Background picture comes up and then when I go to next screen to enter my pin number, it won't let me. My caps are not on and my email address is correct. Help
 

Chintan Gohel

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May 23, 2014
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Re: I can't sign in on my Surface (Windows 10)

Background picture comes up and then when I go to next screen to enter my pin number, it won't let me. My caps are not on and my email address is correct. Help

try forcing a restart and try again

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