Why can't I sign in on my Surface (Windows 10)?

[Windows Central Question]

I can't sign in on my Surface (Windows 10)

Background picture comes up and then when I go to next screen to enter my pin number, it won't let me. My caps are not on and my email address is correct. Help

 

[Chintan Gohel]

Re: I can't sign in on my Surface (Windows 10)

Background picture comes up and then when I go to next screen to enter my pin number, it won't let me. My caps are not on and my email address is correct. Help

try forcing a restart and try again

If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.