Why was broken display inside?
Hello,
I bought a Lumia 640 XL LTE, Orange Romania and two weeks later I woke up with cracked display inside. From the first day I protected with foil and glass phone with a flip silicone casing. I did not hit the phone, not sat on it, I have not done anything. I do not understand what happened. I sent the phone from Orange Romania and they said they can not provide for this situation since the manufacturer warranty, meaning NOKIA, do not settle repair and asked me if I want to fix it charges. I did not agree, so the phone was beyond repair shop back where I left. I asked a manufacturer's address so I can send the phone to see what's wrong with him. Maybe it's a manufacturing error. I have not received any address.
What do you advise me to do? You have a service address of the manufacturer, a service not approved? Do you know of similar cases to this model Lumia?
Pls respond!
Thank you,
Dan Mircea Enescu, mod edit:
Personal e-mail removed
Hello,
I bought a Lumia 640 XL LTE, Orange Romania and two weeks later I woke up with cracked display inside. From the first day I protected with foil and glass phone with a flip silicone casing. I did not hit the phone, not sat on it, I have not done anything. I do not understand what happened. I sent the phone from Orange Romania and they said they can not provide for this situation since the manufacturer warranty, meaning NOKIA, do not settle repair and asked me if I want to fix it charges. I did not agree, so the phone was beyond repair shop back where I left. I asked a manufacturer's address so I can send the phone to see what's wrong with him. Maybe it's a manufacturing error. I have not received any address.
What do you advise me to do? You have a service address of the manufacturer, a service not approved? Do you know of similar cases to this model Lumia?
Pls respond!
Thank you,
Dan Mircea Enescu, mod edit:
Personal e-mail removed
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