Why does my Lumia 930 return to the start screen while accessing apps?

[Nick Rapson]

Lumia 930 returns to start screen while accessing apps

Hi, everyone.

A few weeks ago I got an upgrade from my old Android handset to a Nokia Lumia 930. I love the phone but there are a couple of annoying things that are happening on an almost regular basis.

The most of annoying of which is while accessing apps on the start screen. It doesn't seem to happen with all of them - the two worst offenders so far are the Messaging+ app and the Words with Friends game.

When tapping the Messaging+ icon the buttons fold away as if launching the app and then reappear almost straight away. Tapping the Messaging+ icon a second time gets me in to the app.

While playing Words with Friends it can be in the middle of a turn and the phone will just go back to its start screen.

There's no screen protector or other accessories on the device and it is no more than three weeks old. I have only installed a couple of other apps.

The phone is on Lumia Denim, core build ID 9030.48 (02540.00019.14484.37000)

Has anybody else seen this, or had to deal with it?

Thanks in advance

 

[Likwidz]

Re: Lumia 930 returns to start screen while accessing apps

Can't speak for Messaging+, but for Words with Friends having used it on 5 different WPs it has always been a buggy app. The last significant update had improved the app but still had it's crashing and/or logging out issues.

 

[PsyOr]

Re: Lumia 930 returns to start screen while accessing apps

Check out if the store is not automatically updating apps, I've found that when it always return to home screen is because updates done (automatically)