• Welcome to the all-new Windows Central Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

Why does my phone light turn off when I call any one?


WPCentral Question

why my phone lights is off when i call any one

when i call any one from my lumia 620 the phone lights will automatically off


Community Review Team
Nov 12, 2012
Re: why my phone lights is off when i call any one

make sure the proximity sensor is clear (remove screen protectors, clean screen)

Do the Glance and Double-tap-to-wake features work properly?

Normal functionality is the screen going off only when you cover the upper part of the phone (such as when you hold it up to talk)
and turning back on after