The TS is frustrated because updates are not coming sooner than he expects. He would not be if he was on iOS. Is this not proof than we have an issue with the user experience here?
iOS is gradually becoming bloated; I moved out not because I was intimidated by this but because I wanted something simpler. WP is simple as it is right now, but it can take a leaf from certain aspects of iOs. Like fixing IMAP. Like adding the Safari's reader feature. Little things count but too many little things confuse.
I'm certainly no Apple ******, I use Mac OS because it's simply better than Windows. I switched to WP because of the 1020 and grew to appreciate the simplicity of the OS. But it can and needs to improve various aspects of its ecosystem. Software updates included