Why doesn't my caller id work on my Fitbit Charge HR with Lumia 640 LTD?

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Windows Central Question

why doesn't caller id work on Fitbit Charge HR with Lumia 640 LTD

I got a Fitbit Charge HR for the tracker and mainly for the caller ID function. It doesn't work on my windows phone Microsoft Lumia 640 LTD. How do I set it up?
 
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