Why doesn't my phone turn off?

[Windows Central Question]

why phone won't turn off?

Last week I wrote regarding my Lumia 1520, not turning off. As a summary, power bottom doesn't work, nor does the reset option. It freezes and glitches constantly, and the only way to turn on the display is by pressing the camera and volume down button, can't turn it off either. I was advised to reset the phone to factory settings, which I did, however problems still persist. I'm wondering this might be a hardware issue.

 

[MDK22]

Re: why phone won't turn off?

Last week I wrote regarding my Lumia 1520, not turning off. As a summary, power bottom doesn't work, nor does the reset option. It freezes and glitches constantly, and the only way to turn on the display is by pressing the camera and volume down button, can't turn it off either. I was advised to reset the phone to factory settings, which I did, however problems still persist. I'm wondering this might be a hardware issue. Most definitely

If POWER button does NOT respond - it's the hardware (POWER button), that can be repaired (reasonably) @ a good repair shop.

My question would be - how many times was it dropped?

 

[Tata_2905]

Re: why phone won't turn off?

Recently, it hasn't. Probably a few times, at the beginning. Problem started only a few weeks ago. No shops around my area though