Why doesn't the app store work on my Lumia 640xl?

[Windows Central Question]

why doesnt appstore work on lumia 640xl?

Starting the appstore app shows a black screen. Going to the store via Edge won't let me download apps (nothing happens) even after logging in.

 

[abhishek singh21]

Re: why doesnt appstore work on lumia 640xl?

Starting the appstore app shows a black screen. Going to the store via Edge won't let me download apps (nothing happens) even after logging in.

update all the apps present in store. do a hard reset if you haven't after upgrading