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Why ins't my Windows Phone caller ID working properly?

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Windows Central Question

My Windows Phone Caller ID doesn't work properly

I have Windows phone 8.1 Device and when some call received it doesn't Identify the caller ID and Not showing its name. But the contact number and the name is there in my address book but that doesn't include the country code .. In other windows phones event the country code is not included its identify the number with rest part of the number.. How can i fix this issue ?

Laura Knotek

Mar 31, 2012
Re: My Windows Phone Caller ID doesn't work properly

Have you tried adding the Country Code for those contacts?

Do you have International Assist enabled?


New member
Jul 12, 2014
Just wondering but in your Region setting, is it the actual region that you're in?