Why is my Alcatel One Touch Spazing?

[mstalter36]

I started experiencing problems yesterday. My phone was low battery and would not let me type the text bar to reply through facebook messenger. No big deal, so i plugged my phone in to charge and let it sit through over night. I woke up this morning and the charge was still at 17%. Weird. Than I go to plug it in and answer some messages and my phone freaks out on itself! It is opening and closing apps, wont let me use the home keys. When i eventually got to the message bar to type, it starts typing by itself and and closes the app completely. What is going on? I factory hard reset it. It still wont let me get past the part where you pick the language because its too busy spazing on different buttons.

 

[Guytronic]

Welcome to WC!

Hope you can get this sorted.
Could it be the phones digitizer?

I had the XL at one time and it needed repair for screen problems.
Returned the phone to Alcatel and it was quickly repaired.

I believe the turn around was 5 days or less.