Why is my HP Elite X3 battery draining while the phone is shutdown?

[SeiShinRyu]

Tested today. Shutdown the phone at 10 a.m. with battery 100% charged. Switched on the phone at 8 p.m. and battery charge has dropped to 90%. That does not happen with my Blackberry DTEK60, that keeps battery charge at 100% for days.

 

[Chintan Gohel]

Tested today. Shutdown the phone at 10 a.m. with battery 100% charged. Switched on the phone at 8 p.m. and battery charge has dropped to 90%. That does not happen with my Blackberry DTEK60, that keeps battery charge at 100% for days.

how long have you had the phone? Could it accidentally have come on in between? Try the test again
Also try a soft reset

 

[SeiShinRyu]

how long have you had the phone? Could it accidentally have come on in between? Try the test again
Also try a soft reset

I bought it in November 2016 and I pamper it. It did not come accidentally on because it was in a drawer and I found it shutdown when I took it again. I have tryied a soft reset with no success: how much does your HP Elite X3 drain when switched off?.

 

[Chintan Gohel]

I bought it in November 2016 and I pamper it. It did not come accidentally on because it was in a drawer and I found it shutdown when I took it again. I have tryied a soft reset with no success: how much does your HP Elite X3 drain when switched off?.

I'm not that fortunate to have such a device, just trying to help

Is the drain the same if it's switched off for a short period and for a long period of time?

 

[SeiShinRyu]

I'm not that fortunate to have such a device, just trying to help

Is the drain the same if it's switched off for a short period and for a long period of time?

Thanks for your help. The drain is the same (more or less) switched on (in stand by) or off: around 1% per hour. It seems that the 820 that is inside is always running. As a reference, my humble Lumia 650 battery lasts longer than that of my X3: unacceptable.

 

[ScottM2753]

Originally posted by SeiShinRyu
Tested today. Shutdown the phone at 10 a.m. with battery 100% charged. Switched on the phone at 8 p.m. and battery charge has dropped to 90%. That does not happen with my Blackberry DTEK60, that keeps battery charge at 100% for days.

Do you have the latest firmware installed? The battery life on my HP Elite X3 is amazing. Simply the best smartphone battery experience I've had. With mine ON it lasts all day and well into the night. When I plug it in at night it still has usually around a 30-40% charge, and that is with using it all day.

 

[SeiShinRyu]

Do you have the latest firmware installed? The battery life on my HP Elite X3 is amazing. Simply the best smartphone battery experience I've had. With mine ON it lasts all day and well into the night. When I plug it in at night it still has usually around a 30-40% charge, and that is with using it all day.

Yes, I do have the latest firmware installed (10.0.14393.576). How much does your battery drain when the phone is shutdown? (in my case is 1%/hour). Thanks.

 

[Alain_A]

MS might turned it on when they push an update????

 

[SeiShinRyu]

MS might turned it on when they push an update????

No, I am sure because updates are the second Tuesday of the month and I make them by hand

 

[maykelbembibre]

I have the same problem. Mine also discharges 1% every hour when it is in standby. It is just senseless. I don't like this behaviour at all. Is there any solution?

 

[Indistinguishable]

1.) Powering a device on and off consumes battery. This is true for everything with a modern OS. Even laptops and such.
2.) 1% drain while on standby is fine...

I'm honestly not sure what people are complaining about here... The battery on the HP Elite x3 is about as good as you're going to find.

 

[PerfectReign]

Odd. I know I've left my X3 off for a.few days and see no drain

 

[SeiShinRyu]

1.) Powering a device on and off consumes battery. This is true for everything with a modern OS. Even laptops and such.
2.) 1% drain while on standby is fine...

I'm honestly not sure what people are complaining about here... The battery on the HP Elite x3 is about as good as you're going to find.

1%/hour(you missed this detail) is not acceptable. HP changed the phone months ago and now it is working flawlessly.

 

[nate0]

Because it is just that powerful...or power-hungry...

 

[Garry Williams1]

I maybe a little bit late to the party but the problem is Microsoft, that problem showed up when they did a update in late 2016. I have the phone which has great battery life, but quick fix is to turn it off and turn it on. This will bring it back to correct battery life. This is not a permanent fix. Only way is to reset phone to a point before the

 

[plarusa85]

I agree, the x3 battery experience is excellent. Easily the best i have seen.