why is the audio not working on my lumia 550?

  • Thread starter Thread starter Windows Central Question
  • Start date Start date
W

Windows Central Question

Microsoft edge just freezes when surfing the net, and theres something wrong with sound, music doesnt come through on my headphones even tho they are brand new. Im using a Microsoft Lumia 550 phone.
 
Microsoft edge just freezes when surfing the net, and theres something wrong with sound, music doesnt come through on my headphones even tho they are brand new. Im using a Microsoft Lumia 550 phone.

are you on the latest OS version? 10586.318? Also, are all your apps up to date? If yes to these questions, try a different set of headphones and check if sound plays or not. If not, then you could take the phone back to the store for service or replacement

If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
 

Members online

Forum statistics

Threads
334,768
Messages
2,257,759
Members
428,727
Latest member
r.kianersi71