Why is the store not downloading my apps on Windows 10?

Joost Meij

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Dec 2, 2012
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Re: Reboot in safe mode and rename c:\windows\softwaredistribution

I had the same problem and using a suggestion from a comment below, I managed to correct it. Basically, reset the Windows 10 store downloads and updates while booted into safe mode.

Do this by restarting Win10 in Safe Mode and then rename c:\windows\softwaredistribution to c:\windows\softwaredistribution.old (or some other name that you'll remember just in case). Restart Win10 normally.

The easiest way to restart in Safe Mode is to hold the SHIFT key when you click the RESTART button and then follow the menus to Safe Mode.

When you restart, Win10 rebuilds the directory. You'll want to start the store up again and restart any new downloads and app updates that were cancelled by the reset action.

I hope this helps. :smile:

This actually fixed it for me!!
 

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