Why isn't Groove Music recognizing any devices?

[MonsterMag]

Groove Music not recognizing any devices

I am using a Lumia 950 on Windows 10 and since the Groove update, Groove does not recognize any of my subscription music downloads. Also, when i go to manage my devices on the web, Groove does not list any of my devices. I have opened and synced my music on my XboxOne and Windows 10 PC, and have downloaded an album or 2 on my PC and Groove still shows no devices.

Anybody have any suggestions?

Thanks.

 

[Terry0982]

Re: Groove Music not recognizing any devices

Mine is the same... Have you managed to sort it?

 

[MonsterMag]

After downloading some music on my PC, it showed up in my Groove devices. I then went back to my 950 and opened Groove, and my music started to sync. Everything is back to normal now, not sure how, but I am glad to have all of my music back, and my devices recognized by Groove.

 

[Terry0982]

Re: Groove Music not recognizing any devices

I had to cancel my subscription and sign up again for it to work.