Why isn't my phone responding?

[Windows Central Question]

phone not responding

i was trying to reset factory defaults in my lumia 540 windows 10 upgraded phone, it first restart and then a gear start rotating and after some time there is a sign of ':-('.and the phone restarts. What should i do?

 

[eusty]

Re: phone not responding

Sounds like you need to install WDRT to restore, but it might be worth trying a hard reset via the keys.

https://www.windowsphone.com/en-GB/how-to/wp8/settings-and-personalization/reset-my-phone

https://forums.windowscentral.com/e...singleTopic%26topic%3DFA142987&token=ykeOJ83E