Windows 8.1 Constantly Crashing

rob99999

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Mar 11, 2022
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Hi everyone, I’ve been having bad issues with my Windows 8.1 desktop I built about a decade ago.

It used to run flawlessly until about a year ago. It started to randomly crash / restart itself with no triggers that I can correlate to causing the crashes.

I’ve reset the computer to factory defaults maybe a dozen times now and it used to work fine for a couple weeks after each reset then would start to intermittently crash. Next best solution was to just keep the power disconnected from the power supply over night and it would work fine for a few days until it starts to crash again.

I always installed and updated all drivers after each reset.

I thought after resetting it that the automatic updates that Windows would install was the issue but when I turned off automatic updates, it just made it worse.

Half the time it crashes, it will reset itself or show a blue screen withYour PC ran into a problem and needs to restart." Below are the error codes below that it tells me to look into.

CACHE_MANAGER
MEMORY_MANAGEMENT
UNEXPECTED_KERNEL_MODE_TRAP
KERNEL_SECURITY_CHECK_FAILURE
KMODE_EXCEPTION_NOT_HANDLED

Files sent to Microsoft after a crash:
C:\Windows\Minidump\031122-12250-01.dmp
C:\Users\RobPC\AppData\Local\Temp\WER\38125-0.sysdata.xml
C:\Windows\MEMORY.DMP

Link to current Windows Error Reporting:
http://go.microsoft.com/fwlink/?LinkId=280262

This is all very frustrating since I run my business from this computer and it’s making it difficult to work. I’d like to avoid having to buy/build a new computer. I’m fine with replacing a part or two if necessary. I just don’t know enough about computers to figure this out myself. Any ideas would be greatly appreciated!

If you need anymore information, let me know and I will respond to your comment and add to the post.

Thanks in advance!
 
Jun 9, 2021
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As you said you reset your computer lots of time but the problem persists. I suggest you to once clean install windows you find lots of videos online to do this. If after clean install you again face this problem then i suggest to consult technician to check your computer for hardware problem.

Because last year i have faced the same issue with my laptop and after lots of work around I consult technician and found problem in my motherboard...

So I suggest you to first Clean Install and I wish your computer will be ok but if no then....
 

HelloNNNewman

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Oct 30, 2012
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Hi everyone, I’ve been having bad issues with my Windows 8.1 desktop I built about a decade ago.

It used to run flawlessly until about a year ago. It started to randomly crash / restart itself with no triggers that I can correlate to causing the crashes.

I’ve reset the computer to factory defaults maybe a dozen times now and it used to work fine for a couple weeks after each reset then would start to intermittently crash. Next best solution was to just keep the power disconnected from the power supply over night and it would work fine for a few days until it starts to crash again.

I always installed and updated all drivers after each reset.

I thought after resetting it that the automatic updates that Windows would install was the issue but when I turned off automatic updates, it just made it worse.

Half the time it crashes, it will reset itself or show a blue screen withYour PC ran into a problem and needs to restart." Below are the error codes below that it tells me to look into.

CACHE_MANAGER
MEMORY_MANAGEMENT
UNEXPECTED_KERNEL_MODE_TRAP
KERNEL_SECURITY_CHECK_FAILURE
KMODE_EXCEPTION_NOT_HANDLED

Files sent to Microsoft after a crash:
C:\Windows\Minidump\031122-12250-01.dmp
C:\Users\RobPC\AppData\Local\Temp\WER\38125-0.sysdata.xml
C:\Windows\MEMORY.DMP

Link to current Windows Error Reporting:
http://go.microsoft.com/fwlink/?LinkId=280262

This is all very frustrating since I run my business from this computer and it’s making it difficult to work. I’d like to avoid having to buy/build a new computer. I’m fine with replacing a part or two if necessary. I just don’t know enough about computers to figure this out myself. Any ideas would be greatly appreciated!

If you need anymore information, let me know and I will respond to your comment and add to the post.

Thanks in advance!

Do not reinstall windows yet (like suggested above) because if this is actually a hardware issue, you will only be chasing your tail and not solving the issue. Depending upon the trap code in for the “UNEXPECTED_KERNAL_MODE_TRAP” - this could point to faulty hardware (especially memory)

It’s hard to give you any advice at all without seeing the actual dump files or logs. This actually sounds more like a device failure (like a memory card failing). I’d check your Event Viewer under your System Tools and see if there are errors showing. This can point you to a possible culprit if a device is failing. If you don’t see anything there, then you’d need to upload your dump file to a cloud host so others can view it.
 
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