Why isn't my screen flashing on during calls (can't type in voicemail password)?

  • Thread starter Windows Central Question
  • Start date
W

Windows Central Question

Screen won't flash on during calls (can't type in voicemail password)

I've had my phone for months and this has never happened before. I've already done a restart, soft restart and want to see if there's a solution before a factory restore.

I had a voicemail left for me, but when I went to check, I couldn't type in my password because the screen wouldn't turn on. I use the power button to see if I needed to do it manually, and it'll flash on for a second and disappear too quickly to do anything. This is repeated and the screen isn't responsive. This only happens during calls. I can not hang up prematurely either, I'll have to wait for the other end to hang up before my screen turns back on.
 

dKp1977

New member
Jul 14, 2011
2,285
0
0
Visit site
Re: Screen won't flash on during calls (can't type in voicemail password)

Sounds like there's an issue with you proximity or ambient light sensor. I definitely rather suspect this to be hardware than software related.
 

Members online

Forum statistics

Threads
321,302
Messages
2,240,016
Members
427,729
Latest member
CrystalTKosinski