Why isn't my unlocked Lumia 635 working with my Metro PCS sim?

[markcooper123]

unlocked lumia 635 not working with metropcs sim

i bought an unlocked nokia lumia 635 and for some reason it wont work with my metropcs sim when i look in settings for the sim it realizes its a metro sim but wont provide me with service is there something ims uppose to do or does this phone not work on the metro network?

 

[Tumultus]

Re: unlocked lumia 635 not working with metropcs sim

Don't you have to register your phone's IMEI with MetroPCS in order to get it assigned to your SIM? At least this is how it used to work back in the days. Just call customer care. They will guide you through the process.