Why won't my Lumia 830 search or connect via Bluetooth?

[Windows Central Question]

lumia 830 wont search or connect via bluetooth

i turn bluetooth on try to connect to blue&me in car nothing so tried it on a wireless speaker indoors still nothing it doesnt even seem to search driving me mad as cant use hands free in car begining to wish i had kept my lumia 735 as that had no problems can someone please help ive done a reset still no joy

 

[jontyfernz]

Re: lumia 830 wont search or connect via bluetooth

i turn bluetooth on try to connect to blue&me in car nothing so tried it on a wireless speaker indoors still nothing it doesnt even seem to search driving me mad as cant use hands free in car begining to wish i had kept my lumia 735 as that had no problems can someone please help ive done a reset still no joy

Does it connect to other devices?If no,then it's an hardware issue

 

[Lynne Beaty]

Re: lumia 830 wont search or connect via bluetooth

no wont conect to anything wont find anything just says on searching but never finds anything but unlike my other nokias you cant pull screen down to refresh how do i fix this

 

[jontyfernz]

Re: lumia 830 wont search or connect via bluetooth

no wont conect to anything wont find anything just says on searching but never finds anything but unlike my other nokias you cant pull screen down to refresh how do i fix this

Nokia care could replace the device if its a hardware issue or repair it in warranty