Why won't the App Store open in Windows 10?

[Windows Central Question]

When I open the app store, the splash screen comes up and then just disappears and nothing ever happens. Had anyone seen a fix for this?

 

[AnDrEaPrEsLeY2016]

Re: App Store eont download anything

my store will load, but in the downloading section, nothing will download.

 

[holdum333]

Hi Has anyone tried this fix from Microsoft? I'm not having any problems!:wink:
https://solutions.diagnostics.support.microsoft.com/run/6b089dc3-50d6-4add-9959-337fca72c533#

 

[slivy58]

Hi Has anyone tried this fix from Microsoft? I'm not having any problems!:wink:
https://solutions.diagnostics.support.microsoft.com/run/6b089dc3-50d6-4add-9959-337fca72c533#

Nope didn't work here, actually got an error "The app didn't start" (again) since I've used the command WSReset.exe before many a times.

Even resorted to rolling back to previous build, that did not work either nor did the cumulative update.

In my case many apps such as, photos, maps, news, phone companion and so on, no longer function either.

Looks like a complete wipe is going to be the only answer unless MS or someone else comes up with more suggestions.

Oct 11/16 cumulative update (patch Tue) did not help either...

 

[JohnZiegler]

That worked but the result is very slow.

I eventually saw a blank white window, then the store appears behind a "Just a Moment" popup with the wheel of dots which keeps turning but nothing else happens.

I closed that window and tried to SEARCH, again I get the wheel and for an inordinately long time.

I can see the available apps but can't download them. (My internet connection is quite fast.)

 

[Jilby]

I have been working on this for months and was so frustrated. Tonight I got silly desperate and ran CC Cleaner to clean the registry and clicked on the store and it opened right up and my games all started working again. I even just used the free version of the CC Cleaner. I am amazed. Why couldn't Microsoft do this?

 

[Kisofea 77]

Re: Why won't the App Store open in Windows 10? i

it doesnt work for me. where do i put it actually?

 

[stefan_gsx]

it's not working.Can you find another way to fix it. thanks a lot

Tested a various changes in the region, language but no luck, and some more info.
I had to remove the US data to get back to eng. lang with Swedish regional format. eg. 24 hr clock etc.

Something is very , very wrong with the region, language handler in Win 10 mob. :unhappy:

 

[nickoya berry]

It open then close don't know why it's like that

 

[Zalbs]

Thanks Shivu your method worked very fine for me.
Bless you

 

[Zalbs]

I am sorry I didn't realize apps are only for 1 user and not everyone. Still at least you can use apps. As for the not opening I found the solution. You cannot delete the admin because you need him or at least 1 admin account. Good news is you can delete him. I saw it on microsoft website you can have more than 1 microsoft account. So goto control panel and Users Accounts. Add new user and say add someone without email address. Make a new microsoft account and add that in. Then click on that account and say change account type. Change to administrator. Now you have a spare admin you can delete the old one. Back up first and then delete. Or delete and then say keep files. He will still be gone but files retained like docs etc. Then sign it to fresh account and store is back. No need for the corrupt account. And walla. And if he breaks too then same thing again. Back up files and add other microsoft account back in. Since it was deleted it will still now be a new fresh desktop and app store back. And not old broken account. And then remove broken admin account. And keep doing this when it breaks. Its a pain. But reinstalling takes for ever and this is so much easier.

Thank you SHIVU! did it and worked very fine.
In my case I had to create a new acount im my computer and followed
your instructions.
Bless you!

 

[Zalbs]

try to create a new microsoft id restart the computer and voilá...

 

[Zalbs]

Create a new local user account and log in using that. If that fixes the problem, migrate your data to the new account. Worked for me.

For me too. Thanks to member Shivu!

 

[irhanawaz]

Yes, Some Windows 10 users reported windows 10 store won't open error. After try some random things to open the store, we like to restart our system but still, the error is same. There two major reasons behind this error. 1st one is local caches of Windows Store in anywhere C directory and 2nd one is Windows Store’s registries may be corrupted due to some conflicts inside the OS. For the solution, You must Be Resetting the Windows Store Caches and if error is not fixed by it then Registering the Windows Store to fix this error. You may follow https://appuals.com/windows-10-store-wont-open/ for detail about each solution.

 

[lazyvab]

Issue I created: I used Destroy Windows 10 Spying to "Delete all windows 10 metro apps"

Fix for me:
Take ownership of folder 'C:\Program Files\WindowsApps'.

Give your windows user account and account 'ALL APPLICATION PACKAGES' full security permissions to folder 'C:\Program Files\WindowsApps'.

Run powershell as administrator

type: Set-ExecutionPolicy Unrestricted
press enter

Reinstall all apps:
type: Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register �$($_.InstallLocation)\AppXManifest.xml�}
press enter

Remove the security permissions for your userid from 'C:\Program Files\WindowsApps'.

Give ownership of folder 'C:\Programs Files\WindowsApps' back to 'NT SERVICE\TrustedInstaller'.

It has to be double quotes around manifest file.
Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}