Why won't the Microsoft Wireless Display Adapter Screen accept my password?

[Windows Central Question]

I mistakenly deleted the Digital Audio Display driver and need to download the software from Microsoft Wireless Display Adapter to do this, but the password is not accepted and the provided screen does not give someone the ability to update their password if it was forgotten. I spent 3 1/2 hours on the phone and was finally transferred to a site in Washington and the phone lines were out of order at the Washington facility.